Values and principles

Professionalism. Our association aims to provide services of the highest possible professional standards. When designing our services, we take into account national and international best practices; our volunteers and staff may participate in our work only after thorough professional preparation; we also provide further training for them.

Solidarity. Our activities are based on solidarity among the members of LGBTQI community and cooperation with other disadvantaged or minority social groups.

Empathy. Our guiding principle in the provision of support services is empathy. Our aim is to help, therefore we refrain from judging our clients and try to find the best solution for their specific needs.

Confidentiality. In our work, we ensure complete respect of data protection principles, personal data of those seeking our assistance are kept confidential, and disclosed to third parties only at the client’s express consent.

Diversity. Our association is of the opinion that the diversity of LGBTQI community is a value in itself. Our services are accessible to everyone irrespective of their age, gender, race or ethnic origin, belief, disability, sexual orientation and gender identity.

Volunteering. In our activities we rely heavily on the work of volunteers, we believe that civil work done for the common good is useful not only for the society but also for volunteers themselves.